If you are interested in Embroidery at Gooten, you can let our Partner Support Team know!
Due to the technical nature of creating embroidery products, it’s important you follow our step-by-step guide for creating new artwork in our PDF Guide.
Artwork file type and sizes
Your artwork must be saved as a PNG with a transparent background. It also must be saved exactly to the pixel dimensions required for the product.
- Download the print templates for easy artwork creation.
High DPI is not crucial for Embroidery products as our manufacturers do not utilize the PNG files for printing. They will utilize a stitch file that is created by translating your artwork file into a specially formatted file that tells the embroidery machines the type of direction for the stitches.
When you order an embroidery product for the first time, the artwork will be translated to the proper stitch file format. This process is called digitization and when your artwork is digitilized, we charge an additional digitization fee. The digitization fee will be charged to your order and it will be included in your overall costs for the product.
Digitization can be a lengthy process when producing an embroidery product. This process typically takes between 24-48 hours but once it’s done, any order that is placed utilizing the same artwork does not need to be digitized again and will go immediately into production.
The process is necessary to create files that are readable by the manufacturer's embroidery machines. The stitch file tells the embroidery machine the direction and quantity of stitches for each part of the design.
Approving your stitch files
After submitting an embroidery order, keep an eye out for an email from your Gooten account representative. They will share with you the stitch file for your approval within 2 business days from when the order was submitted. This will give you an idea of how your artwork will be translated by the embroidery machine. You may then decide to approve or cancel the order and redesign your artwork.
We recommend you order a physical sample for yourself any time you plan on utilizing a new piece of artwork. That way your customers do not need to wait an extra 1-2 business days for the product to be digitized and then produced.