You can periodically check this updates page for any announcements about our new and improved features in the Gooten Admin.
March 5th, 2021
- Added a new column to the order reports on the Reports page.
- Added the "SentToVendorDate" column that exports and displays the date that the order was sent to the vendor.
March 4th, 2021
- Fixed a couple of exporting issues when exporting via the Reports page.
- Fixed an issue where the OrderItemNumber column option was available when the Shop dropdown has the "Orders" mode selected.
- Fixed an issue that would not export the StoreName, ShippingMethod, and PartnerChargeAmount columns if they were selected when exporting.
- Fixed a couple of exporting issues when exporting via the Orders page.
- Fixed an issue that would export the OrderItemNumber column when exporting via the Orders table view mode.
- Fixed an issue where the PartnerChargeAmount column would not be exported when exporting via the Orders table view mode.
- Fixed an issue where the ShippingMethod column would not be exported when exporting via the Order Items table view mode.
March 3rd, 2021
- Added the ability to add recipients to receive email notifications for your rejected orders in our system.
- You'll be able to manage the list of recipients that receive these email notifications in the Critical Order Notifications section in the Profile tab of the Settings page.
- By default, the email that you use to login to the Gooten Admin will automatically be used.
- Check out how to manage what users can receive these rejected order notifications.
March 1st, 2021
- Fixed an issue that would cause an application error and prevent you from exporting a CSV report of your selected orders on the Orders page.
- Updated the placeholder text from "Shipping Name" to "Shipping Last Name" in the advanced filters for the Orders page.
February 26th, 2021
- Added the ability to download and save your invoices in a PDF format directly in the Gooten Admin.
- Your invoices can be downloaded from the Billing History section within the Billings tab of the Settings page.
February 23rd, 2021
- Added the Partner VIM status when viewing an individual order in your system.
- The Partner VIM status is found in the Partner Info section on the Order Summary page when you click into an individual order.
- Fixed an issue to prevent the BillRefunded status from changing to the Shipped status for orders.
- Once an order is in the BillRefunded status, Gooten prevents moving orders out of this status.
February 22nd, 2021
- Added an Orientation column when performing a CSV product import migration by our team.
- The Orientation column supports both portrait and landscape orientation.
- If this field is not filled in or is missing a value, then the default orientation (portrait) will be applied.
February 19th, 2021
- Introduced the ability to submit sample orders via the API and/or by manually placing an order using the Place an Order page.
- This feature allows you to submit specific items in your order as samples.
- You can submit items as samples on the Cart page after placing an order using the Place an Order page.
- Please be aware that sample orders are not free and that you will still be charged for these as normal orders when they are moved to production.
- Check out how to submit a sample order in our knowledge base article.
February 15th, 2021
- Introduced the option to edit your shipping method when viewing your individual orders in the Gooten Admin.
- This feature allows you to update your shipping method once the order is in our system.
- This feature is useful as it allows you to upgrade or change the shipping method based on your customer's request.
- You can only update the shipping method before the payment is collected for the order.
- Check out how to edit your shipping method in our knowledge base article.
February 11th, 2021
- Introduced the Hold for Personalization feature that can be used for only the products that require personalization in your store.
- This feature allows you to minimize any delays or impacts for your store products that don't require any personalization.
- You'll be able to increase the speed that you can send orders to production which includes both a mix of personalized and non-personalized orders.
- Check out how you can set up the Hold for Personalization feature for individual store products in our Offering personalized products article.
- Added a Personalize column to the CSV template file when performing a CSV bulk import.
- The Personalize column can be filled out as true or false.
- This field will apply the NeedsPersonalization status to the ordered item which allows you to make personal changes to the ordered item before it is sent to production.
February 8th, 2021
- Improved the custom return address feature to now include an address validation when a custom return address is entered.
- All addresses are validated by using the UPS address validation algorithm.
- When entering your custom return address, there will be an option to use the suggested address or an option to continue using what you have previously entered as the address.
February 2nd, 2021
- Released a new feature that allows you to set up and provide a custom return address for your orders.
- This feature allows you to configure the address on the return label in the scenario that your customer's order is not delivered and is returned to the address.
- This feature allows you to manage returns from your customer in a timely manner.
- Check out how you can set up your custom return address in our Returns article.
January 19th, 2021
- Improved our address validation service to increase the accuracy when checking for valid addresses that are entered in the Gooten Admin.
January 14th, 2021
- Updated the general text and links for the Out of Stock and Discontinued tooltips in the Gooten Admin.
- Fixed an issue where the images for Wall Calendars could not be edited from the Orders page image editor.
- Fixed an issue that affected the image editor for All-Over Print Sweatshirts.
- Fixed an issue where completing a successful image edit update would sometimes redirect to the "Something Went Wrong" page.
January 1st, 2021
- Updated the VIM progress tracker in the Gooten Admin to a progress bar that tracks your annual spending and your progress towards the next VIM status.
December 20th, 2020
- Fixed an image orientation issue on the SKU selection page which resulted in the wrong orientation in the image editor and preview pages.
- This would occur when you select an orientation on the SKU selection page, upload your design on the image editor page and then go back to the SKU selection page to change the orientation again.
December 29th, 2020
- Fixed an issue with the item orientation when editing an image directly from the New Orders page.
- The default orientation is opened in the image editor if you open and edit the image from the New Orders page.
December 23rd, 2020
- Fixed a broken knowledge base link in the Storage tab of the Product Hub in the Gooten Admin.
December 21st, 2020
- Added a knowledge base link that points to the Out of Stock Updates article to the Out of Stock tooltip in the Gooten Admin.
December 12th, 2020
- Provided an option to replace and change the variant when products are out of stock in your order.
- If you have an order with an item that is out of stock, you'll have an option provided that allows you to replace the out of stock item with a different product SKU.
December 11th, 2020
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Fixed an issue when using the add product variant feature to edit any existing product variant options in Etsy.
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Users would have to disconnect their variant first and then make any changes (add a variant) if they wanted to edit any existing product variant options for their Etsy products. This issue is now resolved.
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December 10th, 2020
- Added the ability to view when products are out of stock and unavailable with a tooltip
- When there are product SKUs in the Gooten Admin we offer that are temporarily out of stock, you will be displayed an Out of Stock tooltip.
December 9th, 2020
- Implemented a Captcha system that prevents brute force attacks on your account and overall increases account security to improve your Gooten experience.
- The Captcha system is specifically added to the login page of the Gooten Admin.
- The Captcha will appear after 10 failed attempts to log into your Gooten account.
December 7th, 2020
- Released a new add variant feature that allows you to add variants to your existing products.
- This feature will also update all your connected stores with the variant changes which include the price, description, mockups, etc.)
- Your connected stores will reflect the most up-to-date variants for your products.
- Check out our Add Product Variants article to learn how to use our new feature!
- Released an option to select the image orientation when uploading your artwork to the product.
- This feature allows you to select the correct orientation on your product before it's printed.
- Check out the Image Orientation section to learn how to utilize it when uploading your artwork to your product.
November 16th, 2020
- Added the holiday shipping surcharge to all orders through the Gooten Admin system.
- For more information on the current holiday shipping surcharge, please view our Holiday Shipping Surcharges article.
November 12th, 2020
- Added the feature to properly display a tooltip for discontinued product SKUs.
- For product SKUs that Gooten no longer offers, you will be displayed a Discontinued tooltip.
November 2nd, 2020
New and Improved Features
- Gooten will now be charging a sales tax to all merchant partners for each order in jurisdictions where they have crossed applicable sales tax thresholds.
- You will be able to view the sales tax as a line item in your order during checkout.
- For more information about sales tax, check out our Avalara sales tax article.
- Check out the Setting up Sales Tax Exemptions article if you're a reseller and looking to be exempt from paying sales tax.
- Created and implemented a new design for the Orders page in the Gooten Admin.
- The newly updated interface of the orders page introduces a new way to search/filter orders, a redesigned look for viewing an individual order, and a unique image editor.
- Check out the New Orders page update article to look into what's new on the Orders page.
October 1st, 2020
New and Improved Features
- Introduced the Gooten VIM program, a new loyalty program, for all merchant partners in the Gooten Admin.
- You can now view your current VIM status and benefits directly within the Profile page of the Gooten Admin.
- Check out the How to track and view your VIM status progress article to learn where you can find it in the Admin.
- Provided a link to set up your sales tax exemptions by creating and managing your exemption certificates through Avalara's CertCapture platform.
- You can access their platform directly within the Billings Tab of the Settings page in the Gooten Admin.
- Learn how to get to Avalara's CertCapture platform by following our Setting up Sales Tax Exemptions article.
September 29th, 2020
New and Improved Features
- Released a new delete variant feature that allows you to remove variants from your existing products.
- This feature will also update all your connected stores with the variant changes which includes the price, description, mockups, etc.)
- Your connected stores will reflect the most up-to-date variants for your products.
- Check out our Delete Product Variants article to learn how to use our new feature!
September 11th, 2020
Bug Fixes
- Fixed an issue where you would sometimes get a red warning notification when you try to change the status of your order to "Cancelled" from any other status.
- Fixed a UI issue where the Order Total would not include the item Subtotal when trying to place a duplicate order using the duplicate order button.
September 9th, 2020
Bug Fixes
- Fixed minor UI issues with the Store page and the flow of disconnecting a store.
- Updated the splash art on the Store page for partners that have no connected stores to their account.
September 2nd, 2020
Bug Fixes
- Fixed a bug that caused the radio buttons to collide with the description text on the checkout page.
August 24th, 2020
New and Improved Features
- Released a new Store page to the Gooten Admin that is available on the left navigation menu.
- This page contains a list of all connected stores for your account.
- If there are connected stores, it will also display the number of synced products from the Product Hub.
- You can connect and disconnect your stores (Shopify, Etsy, WooCommerce) on this page.
