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  2. COVID-19 & Production Timing

Current Production & Shipping Times for Popular Product Categories

Follow this page for the latest updates in production and shipping times.

1. Production time frames

2. Shipping time frames 

Production & transit time frames

At this time, Gooten is seeing longer production times for certain products with our manufacturers due to increased order volumes and manufacturers following safety protocols in their respective locations.

Below is a snapshot of the overall current production times for a number of our products. Many orders will ship faster than these times and some will ship slower, but these are the ranges we’ve seen and suggest you use to set customer expectations. Data is based on the last 14-day average production times and forecasts from our manufacturers.

For additional updates on production, specific products, and shipping, please visit Gooten's COVID-19 Status Update page

 

Table updated as of July 1, 2020

Product Category

Current Production Time (business days)

Avg. Domestic Transit Time (business days)

Canvas Wraps 4-7  4
Mugs 2-5 3
T-Shirts 8-11  2
Minky Blankets 5-8 4
Posters 2-5 3
Folded Cards 2-5 4
Framed Prints 4-7 3
Professional Prints 2-5 4
Hoodies (No-Zip/Pullover) 7-10 4
Accent Mugs 2-5 4
Kiss Cut Stickers 5-8  4
Onesies 10-13  4
Crib Sheets 9-12 4
Swaddle Blankets 9-12 4
Prints 1-3 4
Throw Pillows 4-7 4
Changing Pad Covers 9-12  4
Phone Cases 6-9 4
Tapestries 2-5 4

 

*Note on business days: Production days include all business days, excluding national holidays. The production cycle for an order begins the day after Gooten submits the order to the vendor, not when the order is created by the store owner. Therefore, day one of production typically begins the first business day after a store owner creates an order.

**Note on t-shirts: the high end of apparel turnaround times are mostly isolated to Tultex, Hanes, and District


Shipping time frames


Shipping time frames are extended within the US, and the rest of the world due to the carriers being backlogged. Gooten is working daily with our shipping providers to continuously monitor timelines and optimize as best as possible. Here is what we are currently observing:

  • Increases in overall shipping times domestic and international.
  • Many  international orders are currently being shipped via sea vs air.
  • International orders may have limited tracking as they pass through customs and transfer to local shipping providers.  
  • Delays may occur in estimated delivery dates.
  • Some USPS orders have a 2-3 day during sorting.
Country/Shipping method Maximum transit times 
US Standard up to 12 business days
US Expedited up to 6 business days
US Overnight up to 4 business days
Canada Standard* up to 21 business days
Canada Expedited* up to 16 business days
Canada Overnight up to 4 business days
EU Standard* up to 21 business days
EU Expedited* up to 21 business days
EU Overnight up to 3 business days
(Other) International Standard* up to 21 business days
(Other) International Expedited* up to 21 business days

*If the tracking on your international order seems to be stuck, please allow up to 10 additional business days for delivery.  These orders do not have door-to-door tracking updates, and in most countries, the customs clearance procedures may take longer than usual. We are seeing packages with tracking that didn't have any updates for a week,  suddenly get delivered.