Follow this page for the latest updates on our production and shipping times.
Product Categories
You can view our Product Categories article to see how we organize our individual products into product categories. These product categories are used for production and shipping timeframes.
Production timeframes
95% of our parcels are delivered within these time frames. The production times for stocked apparel items are shown. Occasionally, some items are not kept in stock by the manufacturer, which may result in longer production times.
The percentages displayed in the table are the percentage of orders at that specific stage/number of days in production.
| Product Category | 0-2 Business Days spent in Production | 3-4 Business Days spent in Production | 5-6 Business Days spent in Production | 7+ Business Days spent in Production |
| Accessories - General | 95% | 4% | 1% | 0% |
| Accessories - Totes and Bags | 90% | 8% | 0% | 1% |
| Apparel - All Over Print | 78% | 16% | 3% | 3% |
| Apparel - DTG | 79% | 13% | 5% | 3% |
| Drinkware - Mugs | 94% | 6% | 0% | 0% |
| Drinkware - Other | 64% | 34% | 1% | 1% |
| Embroidery | 0% | 9% | 23% | 68% |
| Home Decor - General | 70% | 21% | 7% | 2% |
| Home Decor - Holiday | 73% | 25% | 1% | 1% |
| Home Office Decor | 88% | 12% | 0% | 0% |
| Kids & Baby | 96% | 4% | 0% | 0% |
| Pets | 79% | 13% | 0% | 8% |
| Phone Cases | 77% | 15% | 8% | 0% |
| Prints | 94% | 6% | 0% | 0% |
| Stationery | 99% | 1% | 0% | 0% |
| Wall Art & Canvas Products | 77% | 23% | 0% | 0% |
Shipping timeframes
We work daily with our shipping providers to monitor timelines continuously and optimize them as best as possible. Shipping times can vary for both products and variants. Variances in shipping times can occur due to the following scenarios:
- Increase in overall shipping times during the holiday peak season.
- International orders with limited tracking, as they go through customs and are being shipped by sea/air.
- USPS orders require extra days for sorting.
The percentages in the table represent orders at the specific stage/number of days in transit. The table below applies to standard shipping from the US to the US, and the data date range covers the trailing two weeks.
| Product Category | 0-6 Business Days spent in Transit | 7-9 Business Days spent in Transit | 9+ Business Days spent in Transit |
Accessories - General |
89% | 8% | 4% |
Accessories - Totes & Bags |
78% | 14% | 7% |
Apparel - All Over Print |
87% | 9% | 4% |
Apparel - DTG |
88% | 9% | 4% |
Drinkware - Mugs |
93% | 5% | 2% |
Drinkware - Other |
88% | 8% | 5% |
Embroidery |
89% | 6% | 4% |
Home Decor - General |
85% | 11% | 5% |
Home Decor - Holiday |
87% | 9% | 4% |
Home Office Decor |
87% | 7% | 5% |
Kids & Baby |
85% | 10% | 5% |
| Pets | 97% | 11% | 0% |
Phone Cases |
85% | 4% | 12% |
Prints |
93% | 7% | 2% |
Stationery |
93% | 6% | 0% |
Wall Art & Canvas Prints |
91% | 8% | 2% |
Shipping transit times
Please get in touch with our support team if you have orders in transit that exceed the timeframes listed below; otherwise, we suggest giving them time to reach the customer within the predicted timeframe, as the team won't be able to issue reprints or refunds for these packages.
| Shipping method | Maximum Shipping/Transit Times |
| US Standard | Allow up to 12 business days from the ship date |
| US Expedited | Allow up to 6 business days from the ship date |
| US Overnight | Allow up to 2 business days from the ship date |
| Canada Standard | Allow up to 21 business days from the ship date |
| International Standard | Allow up to 30 business days from the ship date |
Shipping Delay Updates
Shipping delays may occur during the holiday season due to the current economic climate for the major shipping carriers. We recommend you stay up to date with the latest news from the major carriers to understand any shipping and delay expectations.
| Carrier | Status Update Page |
| Canada Post |
Canada Post Updates |
| UPS | UPS Status Updates |
| FedEx | FedEx Status Updates |
| DHL | DHL Status Updates |
| USPS | USPS Status Updates |