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CATEGORY MENU
Gooten Updates & Policies
Gooten VIM
Getting Started
Product Catalog
Shipping and Production
Sales Tax
API Information
CATEGORY MENU
Gooten Updates & Policies
Gooten VIM
Getting Started
Product Catalog
Shipping and Production
Sales Tax
API Information
Give Feedback
Gooten Updates & Policies
Updates
Hurricane Helene's impact on vendor operations and order fulfilment
2024 Holiday Order Submission Guidance
2024 Holiday Shipping Surcharges
Gooten Policies
Gooten’s TikTok Policies
Current Production & Shipping Times
Stocked and Non-Stocked Products
Flat Rate Shipping
Product & Order Support Policies
Photo Requirements for Reprints and Refunds
See all 12 articles
Gooten VIM
All about VIM
VIM Overview
VIM FAQ
How to view my VIM status progress
Getting Started
Configuring your account
Self-Service Reprint Order Notifications
How do I set up my account?
How do I set up emails for order and shipping notifications?
How do I answer my customer's questions?
Integrating your stores
Fulfilling TikTok orders through Order Desk and Gooten
Integrating with TikTok
Customily x Gooten
Integrating with BigCommerce
Integrating with Etsy
Integrating with Shopify
See all 12 articles
Creating Products in Gooten
Resaving products after the print specification changes
Using the Product Hub
Uploading my artwork
Image transparency, safe zone, and bleed area
Connect multiple apparel models to the same product
Adding neck labels to apparel products
See all 10 articles
Placing and Managing Orders
Place an Order
How to place orders for apparel products with sleeve prints
Send your personalized items to production
Tracking Orders
Manual review process for new partners
Order statuses
See all 12 articles
Reporting
Gooten Production Report
Export order receipt reports
Support
Handling requests for mockup improvements and new product additions
How do I use Gooten's help center?
Does Gooten offer White Label Support?
Self-Service Reprint Guide
How to use Gooten sample credit
Product Catalog
Product Catalog Info
All about apparel
Product Categories
Where can I find product and shipping prices?
Payment, pricing, and taxes
What printing and manufacturing techniques is Gooten using for products?
Can I request to add new products to Gooten's Product Catalog?
Design Guides
Find Product Details and Templates
Best practices for creating art for your Gooten products
Direct-to-Garment (DTG) Quality Expectations
Small Print and Fine Line Quality Expectations
DTG Apparel Products
Pajamas
See all 14 articles
Product Differences
Differences between Canvas Wraps and Traditional Stretched Canvases
Differences between blankets
Differences between posters
Difference between coating options for flat and folded cards
Shipping and Production
Learn about Shipping and Production
All about shipping
Production, Shipping and Delivery Timeframes Explained
How your products are packaged
Cases of delayed orders
List of our Shipping Carriers
List of Unsupported Shipping Countries
See all 7 articles
Sales Tax
Sales Tax
What is VAT and what changes?
Gooten's Partnering with Avalara to Automate Sales Tax
What states does Gooten charge sales tax in?
Setting up Sales Tax Exemptions
Sales Tax Exemptions for Marketplace retailers
API Information
Using our API
API Documentation
Locate my API Partner Billing Key
Receiving order status updates via Webhooks
Connect with Order Desk
Etsy and Order Desk Integration with Gooten
Shopify and Order Desk Integration with Gooten
See all 13 articles