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Integrating with TikTok

Nataša
  • Updated

 

Learn how to connect your TikTok store and use Gooten with your TikTok shop!

Connecting your TikTok shop is quick and easy. Please follow the steps below:

1. To add the store via the Gooten platform, go to your Product Hub page and click the Connect button.  

 

2. Then, you'll be redirected to your TikTok account and prompted to allow Gooten to access it.

3. Select your account type to start the authorisation process. Choose US:

 

Gooten requires you to turn off your pop-up blocker when connecting your TikTok shop with us. The installation button will prompt a pop-up window to appear. Once you connect your store, you can turn the pop-up blocker back on. Instructions on how to disable the pop-up blocker can be found here. 

 

Create new products

Once your store is connected to Gooten, you can create new products in the Product Hub.

Start by clicking the Add New Product button, and work through the Product and Design pages until you reach the last step on the Product Details page.

You can edit the product name, description, SKUs, and prices before publishing them to your TikTok shop.

 

Make sure that the checkbox for your TikTok shop is marked. 

 

Publishing your product

Let's examine how a TikTok shop defines its product status. 

  • Pending—When the product is first created, it will stay in the Pending status. Go to your TikTok shop Seller's Centre and wait a few seconds for the product to sync. After that, it will be synced, and you should be all set. 

  • Published—When the product is Live in your TikTok shop Seller's Centre, it will appear as Published in Product Hub. 

 

Edit/ Deactivate products on TikTok

TikTok offers two ways to update the required product details:

  • Template-Level: You can link multiple products to a category template and edit their attributes in bulk.
  • Product-Level: Alternatively, go to the 'Product List' to update individual product details.

Please allow approximately 30 minutes for any updates to take effect. During this period, do not add any new products or place new orders to ensure the changes are properly implemented.

 

Edit/ Deactivate products on Gooten-Hub

By changing the product description or price of Gooten Hub and clicking Save, you'll instantly update the product on the TikTok store. Plus, if you tick a box to upload Gooten mockups, they'll also be refreshed on TikTok. It's a seamless way to keep everything in sync!
However, the following items from Gooten Hub to TikTok cannot be updated: variant SKU names and product options.

 

Setting up shipping

In order to fulfill orders, you will need to set your shipping method to 'Seller Shipping' in the TikTok Seller Center. When setting up new TikTok shops, sellers must choose the longest handling time available and “Economy” shipping, NOT “Standard” shipping. This will ensure orders will be delivered within the required timeframe.

Please fill out the shipping fees template before uploading products to ensure a smooth process and avoid any reminders during your upload!

 

Steps:

  1. From your TikTok Shop Seller Center, select My Account > Account Settings, and then click Warehouse Settings.
  1. Set up your Pickup Warehouse:
  • Under “Pickup Warehouse”, click Add Warehouse.
  • Enter the following address:
    • Warehouse Name: Add Gooten Warehouse
    • Contact Person: Add your name
    • Phone Number: Add your phone number
    • Address: 790 Bloomfield Ave, Suite C-3, Clifton, NJ 07012
    • Shipping regions: select “United States” (All States)
  1. Click Save.
  2. Next, set up a Return Warehouse using the same address. Click Add Warehouse, select “Same as the warehouse address below”, and save the changes.

    Please note that you can enter whatever address you want for the return warehouse since Gooten does not accept returned orders, but it should be set up. 
  3. Go to Orders > Fulfilment Settings > Shipping and delivery tab > Shipping Templates section and click on Create.

    You can also copy and modify existing templates by selecting the "No, I want to copy the content from" option.
  4. Set up the shipping information in your shipping template. Choose the option Quantity-based and use flat rates. 



  5. Afterward, go to Orders -> Fulfillment Settings -> Switch option and select Seller Shipping to ensure your orders are imported to Gooten. Be sure to save your changes.



 

All done! Once you have finished these steps, your TikTok shop is officially ready to start selling.

 

 

 

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