If you integrated your TikTok Shop with Gooten through Order Desk, you will need to set up an Order Rule in Order Desk so all TikTok orders can be fulfilled through a priority lane at Gooten and meet TikTok’s SLA expectations.
Creating the Order Rule according to the instructions below would tell Order Desk to send all orders to Gooten with a priority flag.
The rule that would control this action would be set up in the following way:
Rule Type: Order Rule
Event: Order is Imported
The following details can be submitted with each order as either checkout data or order metadata. To automate that step, you would need to filter the orders that are coming from your TikTok Shop and define the action that happens after the order is imported.
Filters & Actions:
Filters: Order Source - Equals - TikTok Shop US
Actions: Set Order Metadata Value
Field Name: Priority
Field Value: 1