For the manual approval process, Gooten reviews the images you submit for your first few orders to ensure your images will print correctly. This is a process for all our new partners.
Once you sign up with Gooten, your first several orders will automatically be set to Needs Manual Approval. This means that they will be reviewed by our Partner Support Team before being pushed to production. Our support team will review the details of your image and order. We'll review the for the following:
- Image clarity issues
- The content of the material
- Image wrap issues
- Cropping issues
- Copyright infringement issues.
If an order does not match the correct image specifications then it will affect the integrity of the image and we will place the order on hold and contact you to edit the image to fit the specs of the product.
If your order has been put on hold by someone at Gooten, then it is mostly because our Support Team found something wrong with the image you submitted.
- The image was either too low quality, submitted with incorrect orientation, had the wrong size, or had the potential of being cropped during the production.
- You will receive an email from our support team with an explanation of why the order is on hold and how to fix it. Please make sure to check your spam/junk folder to see if our email ended up there.
After your first 3-5 orders have been successfully pushed into production, your account settings will be automatically switched to automatic fulfillment. With this enabled, all of your future orders will go into production without being reviewed by us. They will stay in the Pending status for a limited amount of time and afterward will be sent to production automatically.