Kevin Pham

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Activity overview

Latest activity by Kevin Pham
  • Kevin Pham created an article,

    Flat Rate Shipping

    Flat Rate Shipping Overview Full list of products and variants with flat rate shipping Flat Rate Shipping FAQ Flat Rate Shipping Overview Flat rate shipping is an option that we offer for most...

  • Kevin Pham created an article,

    How to connect your store to a different Gooten account

    If you're moving your stores to a different Gooten account, you have the option to disconnect your integrated stores from your current Gooten account and move them to a different Gooten account. We...

  • Kevin Pham created an article,

    Out of Stock Updates

    Keep up to date with what products and variants that are currently out of stock and when it's expected to be back in stock using the table below. You can also check out which products are discontin...

  • Kevin Pham created an article,

    International Production Capabilities for Products

    Typically, products are produced in the US but we also have certain products that can be produced outside the US in a specific country/region. The below products have in-region production outside o...

  • Kevin Pham created an article,

    Holiday Order Submission Guidance

    As we come closer to the holiday season, production and shipping timeframes tend to have increasing variances in time, especially in the current economic climate. Please be aware that there may be ...

  • Kevin Pham created an article,

    Apparel Substitution Policy

    Our apparel substitution policy increases the overall order workflow to ensure your orders are fulfilled. You can find the most frequently asked questions and answers to them below. What is the app...

  • Kevin Pham created an article,

    Holiday Shipping Surcharges

    We know you might have a lot of questions regarding the holiday shipping surcharges but don't worry, we're here to help answer your questions! You can find the most frequently asked questions and a...

  • Kevin Pham created an article,

    Does Gooten offer White Label Support?

    Here at Gooten, our highly trained support agents have years of experience in the print-on-demand industry and they fully understand the intricacies of our vendor network, platform, and products th...

  • Kevin Pham created an article,

    New Orders Page Update

    We’re excited to bring a whole new look and feel to the Orders page in the Gooten Admin. We’ve significantly improved the user interface to create a unique and overall better experience for our par...

  • Kevin Pham created an article,

    Product & Order Support Policies

    Gooten Customer Support Policy Any and all claims that are requesting reprints, refunds, returns, and/ or for any reason must be submitted within 4 weeks of receiving your order or your expected de...