Follow this page for the latest updates in production and shipping times.
Shipping time frames
Shipping time frames are extended within the US, and the rest of the world due to the carriers being backlogged. Gooten is working daily with our shipping providers to continuously monitor timelines and optimize as best as possible. Here is what we are currently observing:
- Increases in overall shipping times domestic and international.
- Many international orders are currently being shipped via sea vs air.
- International orders may have limited tracking as they pass through customs and transfer to local shipping providers.
- Delays may occur in estimated delivery dates.
- Some USPS orders have a 2-3 day during sorting.
|Country/Shipping method||Maximum transit times|
|US Standard||up to 12 business days|
|US Expedited||up to 6 business days|
|US Overnight||up to 4 business days|
|Canada Standard*||up to 21 business days|
|Canada Expedited*||up to 16 business days|
|Canada Overnight||up to 4 business days|
|EU Standard*||up to 21 business days|
|EU Expedited*||up to 21 business days|
|EU Overnight||up to 3 business days|
|(Other) International Standard*||up to 21 business days|
|(Other) International Expedited*||up to 21 business days|
*If the tracking on your international order seems to be stuck, please allow up to 10 additional business days for delivery. These orders do not have door-to-door tracking updates, and in most countries, the customs clearance procedures may take longer than usual. We are seeing packages with tracking that didn't have any updates for a week, suddenly get delivered.
Production time frames
At this time, Gooten is seeing longer production times for certain products with our manufacturers due to increased order volumes and manufacturers following safety protocols in their respective locations.
Below is a snapshot of the overall current production times for a number of our products. Many orders will ship faster than these times and some will ship slower, but these are the ranges we’ve seen and suggest you use to set customer expectations. Data is based on the last 14-day average production times and forecasts from our manufacturers.
For additional updates on production, specific products, and shipping, please visit Gooten's COVID-19 Status Update page.
Table updated as of September 16, 2020
Avg. Production Time (business days)
|Avg. Domestic Transit Time (business days)|
|Kiss Cut Stickers||3||4|
|Screen Printed Apparel||3||4|
|Changing Pad Covers||8||4|
Note: 95% of our parcels are delivered within these time frames
Note on business days: Production days include all business days, excluding national holidays. The production cycle for an order begins the day after Gooten submits the order to the vendor, not when the order is created by the store owner. Therefore, day one of production typically begins the first business day after a store owner creates an order.
Note on t-shirts: the high end of apparel turnaround times are mostly isolated to Tultex, Hanes, and District