Offering personalized products in your store by following these simple steps!
Enable Holding Items for Personalization and set up an increased Pending time to give yourself time to personalize your product before being sent to production
- Enable Holding Items for Personalization for all products
- Enable Holding Items for Personalization for select products in your store
- Sending items in your order to production
Enable Holding Items for Personalization for all products
These are the steps to follow if you're selling personal products on Shopify, Etsy, or WooCommerce, and you're using Gooten to automate the order fulfillment. This allows you to set up Holding Items for Personalization for all your products for your connected stores.
1. Connect your store to Gooten.
2. Navigate to the Fulfillment tab on the Settings page.
3. Click on the enabled option for the Hold Items for Personalization section.
4. Create products or sync existing ones via the Product Hub from your Etsy, Shopify, or WooCommerce stores. You can use any image you want as a placeholder for these products as you'll be editing your images before they go into production.
- Please note that we recommend using easily distinguishable placeholder images to avoid mixing the personalized orders up with the regular ones.
5. After you link products to us and the orders start flowing into Gooten, you'll be able to view them on the Orders page.
6. Your account must be set to immediate fulfillment for the personalization process to work. You can find more information about this setting here.
7. All of your orders (both personalized and non-personalized) will automatically go into the NeedsPersonalization status. Orders will remain in this status until the image is changed or you push the order into production.
Enable Holding Items for Personalization for select products in your store
The Hold for Personalization feature can be used for only the products that require personalization in your store.
This feature allows you to minimize any delays or impacts for your store products that don't require any personalization. You'll be able to increase the speed that you can send orders to production which includes both a mix of personalized and non-personalized orders.
These are the steps to follow if you're selling personal products on Shopify, Etsy, or WooCommerce, and you're using Gooten to automate the order fulfillment. This allows you to set up Holding Items for Personalization for specific products for your connected stores that requires personalizing.
1. Connect your store to Gooten.
2. Navigate to the Fulfillment tab on the Settings page.
3. Click on the disabled option for the Hold Items for Personalization section.
- You want to disable this because, in this scenario, you want to hold specific items for personalization rather than all the items.
4. Navigate to your Product Hub and select the products that you want to enable Hold Items for Personalization by clicking on the product.
5. After selecting the products, click on the Personalized option. This will enable the Hold for Personalization feature for the selected products.
6. You can also enable the Hold for Personalization feature for a specific product by selecting the Hold for Personalization option in the Advanced section when editing your product in the Product Hub.
7. Any orders with those selected products will automatically go into the NeedsPersonalization status. Orders will remain in this status until the image is changed or you push the order into production.
Sending items in your order to production
Personalized Items
- Click on an order from the Orders page.
- Navigate to the Images tab.
- Click the Upload Custom Image button.
- Add as many custom images to that order as you need (You'll be able to add custom images for each product's print space or for multiple items within the order).
- When you're done updating images for an order, navigate to the Status tab and select the items you want to send to production.
- Change the status of these items to Send to Production.
Non-Personalized Items
For orders that don't require personalized artwork, please follow these steps to send the order into production:
- Click on an order from the Orders page.
- Navigate to the Status tab and select the items that you want to send to production.
- Change the status of these items to Send to Production.
If you have multiple orders not requiring personalization, you can send them to production in bulk.
- Standard orders will sit in the NeedsPersonalization status until you push them into production.
- Orders may stay in the NeedsPersonalization status for up to 45 days and once they reach this point, they can no longer be submitted to our manufacturer. Orders older than this must be canceled and a new order should be submitted.